Microsoft-dynamics-365-consulting

Microsoft’s integrated cloud-based Dynamics 365 suite of CRM and ERP business applications consisting of Dynamics 365 Customer Engagement (CE), Dynamics 365 Business Central (BC) and Dynamics 365 Finance & Operations (F&O) are the modern enterprise applications needed to form the foundation of your digital operating model.

A credentialed Microsoft partner, our Dynamics consultants have the hands-on experience needed to deploy and integrate these packages in a tailored manner that makes sense for your business.​

We are not just a great technical partner. Our Dynamics Consultants also have the business consulting skills necessary to drive true operating value and organizational adoption. Examples include strategy, process enhancement, change management, and program-level management.​

Finally, we bring a tested methodology that ensures efficiency, lowers risk, and increases cross-team communication and collaboration.

OUR CRM & ERP CONSULTING SERVICES

We can provide the following services for Dynamics 365 Customer Engagement (CE), Business Central (BC), and Finance & Operations (F&O).

Our Dynamics consultants and developers have the needed experience across a broad spectrum of project types.​

Advisory Services

Consulting guidance to establish a vision and a direction for your Dynamics 365 project work.​

  • Software selection​
  • Assessments & Improvement Roadmaps​
  • Business Case Development​
  • Migration Planning & Execution​
  • Health Checks – Project Rescues & Recovery​
  • License Sales & Assessments

Implementation Services

Expertise to make your Dynamics CRM & ERP vision a reality.​

  • Implementations and Enhancements​
  • Version Updates and Upgrades​
  • Custom App Development​
  • Integrations and Data Conversions​
  • Migrations – On-Prem to Cloud​
  • Analytics & Reporting

Managed Services

A team of experts dedicated to your long-term success.​

  • Staff Augmentation​
  • Administration​
  • Onshore or Offshore​
  • Function and Technical Support​
  • Proactive and On Demand Support​
  • Training

OUR MICROSOFT DYNAMICS 365 EXPERTISE

D365 Finance & Operations​

  • Finance​
  • Supply Chain Management​
  • Project Operations​
  • Human Resources​
  • Intelligent Order Management​
  • Commerce​
  • Fraud Protection​
  • Connected Store

D365 Customer Engagement​

  • Sales​
  • Customer Service​
  • Field Service​
  • Marketing ​
  • Project Operations (Lite)​
  • Customer Insights​
  • Customer Voice​
  • Viva Sales

D365 Business Central​

  • Financial Management​
  • CRM & Service Management​
  • Project Management​
  • Supply Chain Management​
  • Human Resources Management​
  • Warehouse Management​
  • Manufacturing

Power Platform ​

  • Power Apps​
  • Power Automate​
  • Power BI​
  • Power Virtual Agents​
  • Power Pages

Dynamics Legacy – CRM, GP, Nav, AX​

  • Upgrades & Migrations​
  • Support Services​
  • Integrations

M365 / Modern Work​

  • Teams​
  • Exchange​
  • SharePoint​
  • Power Platform​
  • Viva

Microsoft Dynamics 365 Consulting FAQS- FREQUENTLY ASKED QUESTIONS


What is Microsoft Dynamics 365 and how can it benefit my business?

Microsoft Dynamics 365 is a comprehensive suite of ERP and CRM applications, offering a unified platform for managing business processes, enhanced productivity, improved customer engagement, scalable capabilities, data-driven insights, and seamless integration with other Microsoft products and third-party applications for efficient operations.

What services do Microsoft Dynamics 365 consultants provide?

Microsoft Dynamics 365 consultants provide services for businesses to implement and optimize Dynamics 365 solutions, including implementation, customization, migration, training, support, maintenance, and business process optimization. They assist in deploying, customizing, migrating data and processes, providing ongoing support, and analyzing business processes.

How long does it take to implement Microsoft Dynamics 365?

The implementation of Microsoft Dynamics 365 can vary depending on project scope, customization needs, data migration, user training, and business size. On average, it takes a few months to over a year, with a detailed project plan and timeline developed during the initial consultation phase.

What industries can benefit from Microsoft Dynamics 365?

Microsoft Dynamics 365 is a versatile software that enhances various industries, including manufacturing, retail, finance, healthcare, professional services, public sector, education, and non-profits, by streamlining production processes, inventory management, and compliance with regulations.