Elevating Operations: Kirloskar Brothers’ SAP AMS Support, PowerBI Support, and commerce and Product Selector Innovation by BSC GLOBAL


  • Introduce Kirloskar Brothers Limited as a prominent player in the pump manufacturing industry.
  • Emphasize the vital role of SAP Application Management Support (AMS), PowerBI assistance, and E-commerce solutions in modern business strategies.
  • Provide an overview of Kirloskar Brothers’ collaboration with BSC GLOBAL for a comprehensive digital transformation.

Client Profile:

  • Company Name: Kirloskar Brothers Limited
  • Industry: Pump Manufacturing
  • Operations: National and international presence with a diverse product portfolio.
  • Key Focus Areas: SAP AMS Support, PowerBI Support, E-commerce, and Product Selector Solution

Challenges Faced by Kirloskar Brothers:

  1. Operational Challenges: Traditional processes posed operational challenges, hindering agility.
  2. Data Utilization: The need for streamlined data utilization and analytics for informed decision-making.
  3. Customer Engagement: Enhancing customer engagement through an innovative E-commerce platform.
  4. SAP Management: Efficient management and maintenance of the SAP landscape.

Comprehensive Solution Initiatives:

  1. SAP AMS Support:
    • BSC GLOBAL provided dedicated SAP AMS support, ensuring seamless functioning and resolving issues promptly.
    • Proactive monitoring and performance optimization to enhance overall system efficiency.
  2. PowerBI Support:
    • Continuous PowerBI support was offered, creating dynamic dashboards for real-time business intelligence.
    • Customized reporting solutions tailored to Kirloskar Brothers’ specific needs.
  3. E-commerce and Product Selector Solution:
    • BSC GLOBAL introduced an innovative E-commerce platform with a Product Selector tool for an enhanced customer experience.
    • Integration with SAP systems for real-time inventory and order management.

Results and Benefits:

  • Operational Efficiency: SAP AMS support led to enhanced operational efficiency, reducing downtime and improving performance.
  • Data-Driven Decision-Making: PowerBI support empowered Kirloskar Brothers to make informed decisions based on real-time data insights.
  • Customer Engagement: The E-commerce and Product Selector solution improved customer engagement and satisfaction.
  • Cost Savings: Streamlined processes and reduced manual efforts contributed to significant cost savings.

Challenges Overcome:

  • Kirloskar Brothers successfully addressed operational challenges, data utilization issues, and customer engagement concerns through the integrated solutions provided by BSC GLOBAL.

Lessons Learned:

  • The importance of proactive SAP management and AMS support for uninterrupted operations.
  • The value of innovative E-commerce solutions in enhancing customer experience and engagement.

Future Directions:

  • Kirloskar Brothers plans to further enhance its E-commerce platform, exploring new features and functionalities.
  • Continued collaboration with BSC GLOBAL for ongoing SAP support and digital innovation.


  • Summarize Kirloskar Brothers’ comprehensive digital transformation journey, emphasizing the impact on operational efficiency, customer engagement, and data-driven decision-making.
  • Highlight the role of BSC GLOBAL as a strategic partner in achieving these transformative outcomes.