Elevating Operations: Kirloskar Brothers’ SAP AMS Support, PowerBI Support, and commerce and Product Selector Innovation by BSC GLOBAL
Introduction:
- Introduce Kirloskar Brothers Limited as a prominent player in the pump manufacturing industry.
- Emphasize the vital role of SAP Application Management Support (AMS), PowerBI assistance, and E-commerce solutions in modern business strategies.
- Provide an overview of Kirloskar Brothers’ collaboration with BSC GLOBAL for a comprehensive digital transformation.
Client Profile:
- Company Name: Kirloskar Brothers Limited
- Industry: Pump Manufacturing
- Operations: National and international presence with a diverse product portfolio.
- Key Focus Areas: SAP AMS Support, PowerBI Support, E-commerce, and Product Selector Solution
Challenges Faced by Kirloskar Brothers:
- Operational Challenges: Traditional processes posed operational challenges, hindering agility.
- Data Utilization: The need for streamlined data utilization and analytics for informed decision-making.
- Customer Engagement: Enhancing customer engagement through an innovative E-commerce platform.
- SAP Management: Efficient management and maintenance of the SAP landscape.
Comprehensive Solution Initiatives:
- SAP AMS Support:
- BSC GLOBAL provided dedicated SAP AMS support, ensuring seamless functioning and resolving issues promptly.
- Proactive monitoring and performance optimization to enhance overall system efficiency.
- PowerBI Support:
- Continuous PowerBI support was offered, creating dynamic dashboards for real-time business intelligence.
- Customized reporting solutions tailored to Kirloskar Brothers’ specific needs.
- E-commerce and Product Selector Solution:
- BSC GLOBAL introduced an innovative E-commerce platform with a Product Selector tool for an enhanced customer experience.
- Integration with SAP systems for real-time inventory and order management.
Results and Benefits:
- Operational Efficiency: SAP AMS support led to enhanced operational efficiency, reducing downtime and improving performance.
- Data-Driven Decision-Making: PowerBI support empowered Kirloskar Brothers to make informed decisions based on real-time data insights.
- Customer Engagement: The E-commerce and Product Selector solution improved customer engagement and satisfaction.
- Cost Savings: Streamlined processes and reduced manual efforts contributed to significant cost savings.
Challenges Overcome:
- Kirloskar Brothers successfully addressed operational challenges, data utilization issues, and customer engagement concerns through the integrated solutions provided by BSC GLOBAL.
Lessons Learned:
- The importance of proactive SAP management and AMS support for uninterrupted operations.
- The value of innovative E-commerce solutions in enhancing customer experience and engagement.
Future Directions:
- Kirloskar Brothers plans to further enhance its E-commerce platform, exploring new features and functionalities.
- Continued collaboration with BSC GLOBAL for ongoing SAP support and digital innovation.
Conclusion:
- Summarize Kirloskar Brothers’ comprehensive digital transformation journey, emphasizing the impact on operational efficiency, customer engagement, and data-driven decision-making.
- Highlight the role of BSC GLOBAL as a strategic partner in achieving these transformative outcomes.