Seamless SAP Upgrade: Empowering Wockhardt through BSC Global’s Expertise

Wockhardt SAP


SAP Upgrades: This case study showcases the successful upgrade of SAP for Wockhardt, a renowned pharmaceutical and biotechnology company. Recognizing the need to leverage the latest SAP functionalities and enhance system performance, Wockhardt partnered with BSC Global, a trusted IT service provider specializing in SAP solutions, to execute a seamless SAP upgrade. The upgrade enabled Wockhardt to unlock new features, improve operational efficiency, and stay ahead in a highly competitive industry.

Client Profile:

Company Name: Wockhardt

Industry: Pharmaceutical and Biotechnology

Operations: Global presence with manufacturing facilities and research centers

Key Focus Area: System Performance and Operational Efficiency

Challenges Faced by Wockhardt:

  • Outdated SAP System: Wockhardt’s existing SAP system had reached its end of life and lacked the latest functionalities and enhancements available in newer versions. This limited their ability to leverage advanced features and optimize business processes.
  • Performance Limitations: The existing SAP system exhibited performance limitations, including slow response times, frequent system crashes, and inefficient data processing. This impacted operational efficiency and hindered decision-making.
  • System Stability and Reliability: Wockhardt sought a more stable and reliable SAP system to ensure uninterrupted operations, minimize system downtime, and improve overall system availability.
  • Compliance and Security: Wockhardt recognized the importance of compliance with regulatory requirements and data security. They sought a solution that would address potential vulnerabilities, enhance data protection, and ensure regulatory compliance.

Solution Offered by BSC Global:

  • BSC Global proposed a comprehensive SAP upgrade solution to address Wockhardt’s challenges and elevate their SAP system to the next level. The key components of the solution included:
  • Upgrade Planning and Analysis: BSC Global conducted a thorough assessment of Wockhardt’s existing SAP landscape, identifying the most suitable upgrade path based on their specific requirements and business objectives. This included analyzing system dependencies, customizations, and potential impact on integrations.
  • System Upgrade Execution: BSC Global executed the SAP upgrade in a phased approach, ensuring minimal disruption to Wockhardt’s day-to-day operations. The upgrade encompassed the latest SAP version, incorporating new functionalities, performance enhancements, and bug fixes.
  • System Performance Optimization: BSC Global implemented performance optimization measures during the upgrade process to address the performance limitations experienced by Wockhardt. This included system tuning, database optimization, and infrastructure enhancements, resulting in improved system responsiveness and faster data processing.
  • Compliance and Security Enhancements: BSC Global ensured that the upgraded SAP system complied with industry regulations and implemented robust data security measures. This involved strengthening access controls, implementing data encryption, and adhering to data privacy standards, ensuring the confidentiality and integrity of Wockhardt’s critical business data.

Results and Benefits:

  • The SAP upgrade executed by BSC Global delivered significant results and benefits to Wockhardt:
  • Enhanced System Functionality: The upgraded SAP system provided Wockhardt with access to the latest SAP functionalities, enabling them to optimize business processes, improve efficiency, and gain a competitive edge in the pharmaceutical industry.
  • Improved System Performance: The performance optimization measures implemented during the upgrade improved system responsiveness, reduced system crashes, and accelerated data processing. This enhanced operational efficiency and user productivity.
  • Enhanced System Stability and Reliability: The upgraded SAP system exhibited improved stability and reliability, minimizing system downtime and ensuring uninterrupted operations for Wockhardt. This enabled them to meet critical business deadlines and deliver better customer service.
  • Strengthened Compliance and Data Security: The upgraded system incorporated robust compliance measures and data security enhancements, protecting Wockhardt’s sensitive business data and ensuring compliance with industry regulations.
  • Future-readiness: The SAP upgrade positioned Wockhardt for future growth and innovation by providing a scalable and flexible platform. This allowed them to embrace emerging technologies, such as artificial intelligence and machine learning, and adapt to changing business needs.


The successful SAP upgrade executed by BSC Global empowered Wockhardt to leverage the latest SAP functionalities, enhance system performance, and improve operational efficiency. The upgrade delivered enhanced system functionality, improved system stability, and strengthened compliance and data security. BSC Global’s expertise in SAP solutions, meticulous planning, and seamless execution played a crucial role in delivering a successful upgrade for Wockhardt, supporting their mission to deliver innovative pharmaceutical solutions and achieve operational excellence in a highly regulated industry.