Arkray EWM

Streamlined Supply Chain with SAP EWM: Arkray Pharma’s Digital Warehouse Transformation

Client Overview: Arkray Pharma Pvt. Ltd.

Arkray Pharma Pvt. Ltd. is a reputed name in the pharmaceutical sector, known for its innovation in diagnostics, healthcare solutions, and manufacturing of high-quality pharmaceutical products. With a growing distribution network across India and beyond, Arkray handles a vast portfolio of products and SKUs that demand precise, compliant, and traceable warehousing operations.

To enhance warehouse operations and meet the growing complexity of distribution and compliance needs, Arkray partnered with BSC Global for a full-scale SAP Extended Warehouse Management (EWM) implementation.

Challenges Faced

  1. Manual Warehouse Processes
    • Inventory tracking, putaway, and picking were largely manual, leading to errors and inefficiencies.
  2. Lack of Real-Time Inventory Visibility
    • No centralized system to monitor stock movements in real-time, impacting planning and order fulfillment.
  3. Compliance and Traceability Requirements
    • Pharma industry compliance required full traceability of batches and expiration data, which was difficult with existing systems.
  4. Order Processing Delays
    • Increased order volume was straining warehouse staff and systems, leading to delayed dispatches and poor space utilization.

BSC Global’s SAP EWM Implementation Approach

BSC Global deployed SAP EWM to digitize and automate Arkray Pharma’s warehouse operations across its key distribution centers.

Key Activities Delivered:

  • Process Study & Blueprinting
    Conducted a detailed assessment of Arkray’s warehouse layout, inbound/outbound flows, and compliance needs.
  • SAP EWM Configuration & Customization
    Configured EWM with pharma-specific features like batch management, shelf-life monitoring, and serial number tracking.
  • Integration with SAP S/4HANA
    Ensured real-time sync between core ERP processes and warehouse operations for procurement, production, and sales.
  • Mobile RF Enablement
    Deployed barcode scanning and RF (radio frequency) devices for real-time goods receipt, picking, packing, and inventory management.
  • Training & Change Management
    Conducted end-user training sessions to drive smooth adoption and operational readiness.

Results Achieved

  1. 99% Inventory Accuracy Achieved
    • With barcode scanning, automated putaway, and batch tracking, inventory visibility and accuracy significantly improved.
  2. 30% Faster Order Fulfillment
    • Optimized picking, staging, and loading processes reduced order dispatch time.
  3. Full Compliance & Traceability
    • Batch and expiry tracking with audit-ready logs ensured pharmaceutical regulatory compliance.
  4. Improved Warehouse Space Utilization
    • Real-time bin management and dynamic storage strategies reduced wasted space and increased operational efficiency.
  5. Real-Time Monitoring
    • Live dashboards provided supervisors with operational KPIs including pick times, bin status, and pending movements.

Why Arkray Pharma Chose BSC Global

  • Deep domain expertise in SAP EWM for the pharmaceutical sector
  • Proven methodology in aligning compliance-driven processes with digital tools
  • Strong focus on user adoption, configuration precision, and minimal business disruption
  • Robust post-go-live support and optimization assistance

Conclusion

Through the successful implementation of SAP EWM, Arkray Pharma has transitioned from manual and fragmented warehouse operations to a fully automated, intelligent warehouse. With the support of BSC Global, Arkray now enjoys improved speed, compliance, visibility, and efficiency — all crucial for its continued leadership in the pharmaceutical industry.