Safari Amazon EDI Integration

Streamlining Supply Chain with Amazon EDI and SAP Integration: Safari Bags’ Transformation with BSC Global

Client Overview

Safari Bags is a leading Indian brand specializing in high-quality luggage, backpacks, and travel accessories. Known for its innovative designs and durable products, Safari Bags has a vast distribution network, including partnerships with major e-commerce platforms like Amazon.

To enhance operational efficiency and meet increasing e-commerce demands, Safari Bags partnered with BSC Global to integrate Amazon Electronic Data Interchange (EDI) with their SAP ERP system.

Challenges

  1. Manual Order Processing:
    Managing orders, shipping notifications, and invoices manually resulted in frequent errors, delays, and inefficiencies.
  2. Scalability for E-Commerce Growth:
    With a growing volume of orders from Amazon, Safari Bags needed an automated and scalable solution to handle their transactions seamlessly.
  3. Data Synchronization Issues:
    Discrepancies between Amazon’s EDI standards and Safari’s SAP ERP system led to inefficiencies in processing and reconciling data.
  4. Compliance with EDI Standards:
    Safari needed to comply with Amazon’s stringent EDI requirements for seamless integration and continued partnership.

Solutions Provided by BSC Global

  1. EDI and SAP Integration:
    • Designed and implemented a seamless integration between Amazon EDI and Safari’s SAP ERP system, ensuring real-time data synchronization for orders, invoices, and shipment updates.
    • Automated key processes such as order acknowledgments, shipping notifications, and invoice generation.
  2. Custom Middleware Development:
    • Developed a middleware solution to translate Amazon EDI formats into SAP-compatible formats, eliminating manual intervention.
  3. Compliance Assurance:
    • Ensured compliance with Amazon’s EDI standards, including specifications for data transmission, format validation, and business rules.
  4. User Training and Support:
    • Provided comprehensive training to Safari’s IT and operations teams to effectively manage and monitor the integrated system.
    • Delivered post-implementation support to resolve issues and adapt the system for future needs.

Results Achieved

  1. Increased Operational Efficiency:
    • Automated processes reduced manual data entry errors by 95%, improving accuracy and reliability.
    • Order processing time decreased by 40%, ensuring faster turnaround for Amazon orders.
  2. Seamless E-Commerce Operations:
    • Enabled real-time synchronization of order data, leading to improved coordination between Safari and Amazon.
    • Achieved compliance with Amazon’s EDI standards, strengthening the partnership.
  3. Scalability for Growth:
    • The integrated solution handled a 30% increase in order volume without additional operational strain.
  4. Cost Savings:
    • Reduced operational costs by 25% through process automation and error mitigation.

Why Safari Bags Chose BSC Global

Safari Bags selected BSC Global for its:

  • Proven expertise in EDI and SAP integration projects.
  • Commitment to delivering tailored, scalable, and compliant solutions.
  • Track record of driving operational excellence for e-commerce businesses.

Conclusion

By integrating Amazon EDI with SAP ERP, BSC Global helped Safari Bags enhance operational efficiency, meet growing e-commerce demands, and achieve seamless data synchronization. This partnership underscores how innovative integration solutions can empower businesses to thrive in a competitive market.